Event
2022 Conference Presentations
Presentations
InFRE Pre-Conference Workshop: Ethics
Dennis Gatlin
InFRE Pre-Conference Workshop: CRC-1 – Fundamentals of Retirement Planning
Michael Wilson, CFP, CRC
DeEscalation Training
Myra Golden
Contact Center Metrics
David Robinson, Teacher Retirement System of Texas
Lessons Learned About Chat
Stacey Shahangian & Susan Wood
Legislative Update
Jeannine Raymond
Sticking Points – Multi-Generational Communication
Haydn Shaw
Combat Brain Training – Train Your Brain for Success
John Kennedy
National Pension Case Law Update
Robert Klausner, Esq.
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