Nashville certainly lived up to its billing as Music City USA. The home of the Grand Ol’ Opry, Ryman Auditorium, and RCA Studio B is not likely to lose that crown anytime soon. But Nashville proved to be much more than just the music as it hosted the 37th annual NPEA conference.
1. NPEA members provide the setlist in Nashville
Once again, our member systems answered the call and led the way with an informative pre-conference workshop on the fundamentals of investing and breakout sessions on using social media, expanding customer service through live chat, discussing various approaches to member counseling, and customizing generational communications.
2. The power of telling a good story, looking credible doing it
Jason Ashlock, Russ Rhea and Jan Hargrave provided excellent insights on the power of narrative and educating through storytelling, crafting your critical messages to internal and external audiences, and harnessing the power of nonverbal communication.
3. Financial wellness, leading a purposeful life and trends in technology
Jason Vitug helped us consider how we align our definition of financial wellbeing with those things that bring meaning to our lives, and Jason Hiner offered us a glimpse into how big data, the Internet of Things, artificial intelligence, cybersecurity and virtual reality will evolve and grow in their impact on organizations and society.
4. We said goodbye to a dear friend, welcomed a new voice
Long-time board member Jane Suhr decided to hang up her spurs in Nashville after faithfully serving NPEA for 12 years. Jane is a dear friend to our association and will be greatly missed. We are very excited to welcome Barbie Pearson of the Teacher Retirement System of Texas to the board. Learn more about Barbie.
5. What happens in Nashville…stays in Nashville
It is difficult to do justice to Nashville in words alone. So don’t take our word for it, check out the conference presentations now in the Members Only area of the NPEA website.